Privacy Policy

Our Privacy Policies

At CellBuddy, we are committed to protecting your privacy and safeguarding your personal information. This privacy policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.

Interpretation and Definitions:

Interpretation:

Terms starting with capital letters have special meanings defined in this policy.

Definitions:

For the purpose of this Privacy Policy:

• Account means a unique account created for you to access our service.
• Cookies are small files placed on your device by a website, containing details of your browsing history. Cookies help improve your user experience.
• Device means any equipment that can access our service, like a smartphone, tablet, or computer.
• Personal Data refers to any information related to an identified or identifiable individual,such as your name, email address, and phone number.
• Service refers to our website, Cell Buddy, where you can find mobile phone repair services.
• Service Provider refers to any entity processing data on behalf of the Company, helping us deliver our services.
• Usage Data refers to data collected automatically when you use our service, like pages visited and time spent on our website.
• Website refers to our website, Cell Buddy.
• You refers to the individual accessing or using our Service, looking for mobile phone repairs or related services.

Information We Collect:

• Personal Data:

  When you interact with us, such as when you make a purchase, schedule a repair, or contact customer support, we may collect personal information like your First name and Last name, Email Address, Phone Number, and Billing Address.



• Device Information:

  We may collect information about the devices you use, including the model, your device's IP address, operating system, and unique device identifiers.

How we use your information:

• To Provide Services:

  We use your information to fulfill your requests for services, such as repairs, purchases, or inquiries.



• Communication:

  We may use your contact information to communicate with you about your orders, appointments, or to provide updates on our services.



• Improvement of Services:

  Your feedback and information help us improve our services, website functionality, and customer support.

Information Sharing:

• Service Providers:

  We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you.



• Legal Requirements:

  We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

Security of Your Information:

• Data Security:

  We implement security measures to protect your personal information again



• Retention:

  We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights:

• Access and Control:

  You have the right to access, correct, or delete your personal information. You may also opt-out of receiving promotional emails from us.

If you have any questions about our privacy policy or how we handle your information, Gives us a call or visit us at Cell Buddy, we are here to help

Broken Screens?

No problem! At Cell Buddy, we've got you covered. Whether it's a small crack or a big one, we'll make it look as good as new. Say goodbye to that broken screen and hello to a fresh, clean look for your device!

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Water Damage?

If your phone took an unexpected dip or got soaked, Cell Buddy is here to help. We're experts in fixing water-damaged devices, so you can say goodbye to your water worries.

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Damage Speaker?

Annoyed by a damaged speaker that affects your audio experience? Don't worry! At Cell Buddy, our skilled technicians will inspect and repair your device's speaker, ensuring clear and crisp sound.

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Signal Issues?

Fed up with poor reception or signal on your phone? Even after switching network providers, the problem persists? It could be a damaged antenna or a battery issue. We'll diagnose and fix the problem to ensure you stay connected.

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Malfunctioned Buttons?

Are you frustrated with your smartphone's broken home button, back button, power button, volume button, or app switch button? These issues can disrupt your phone usage. Our skilled technicians will repair or replace malfunctioning buttons, restoring full functionality to your device.

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Dead Battery?

Is your phone battery not giving you the life you need? If your device is constantly running out of juice, it's time for a fix. We offer reliable battery replacement services to keep your device powered up.

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